Women in the Workforce Essay Example for Free

Women in the Workforce Essay As a young a woman living in the 21st century I can only believe that women have every reason to be part of the workforce. In today’s world advancement we have all the technology needed to be able to create balances between our family and work life. In the old days women were viewed to be weak compared to men, because jobs required more physical abilities then mental and critical thinking abilities. Therefore, men were given the working part of the family’s establishment and women were given the care giving for the children part. Today, things are different. Jobs have turned from being only physically oriented to rather more problem solving and thinking oriented. And this makes more opportunities for women to join the workforce. Moreover, I think women should join the labor force because it is proven that when a woman in a family is working it is more likely that the family will rise above the poverty line. Studies done in Bangladesh by Mohammad Yunus, the founder of the micro financing Grameen Bank, show that when the woman in a family is given a chance to generate income for her household she always does a better job with helping her family out of poverty. Women are care givers in nature, and when given the chance to improve the living standard of their children’s lives they will do a better job managing the money and finances. My final reason is that I think in the end, woman or man, we as humans should be given equal opportunities to explore our full potential. No matter what kind of job or craft or hobby we might be doing, we should all be given the chance to thrive and prosper in this life with no restrictions. No matter what race gender or ethnicity we should all be able to do what we love.

Leadership Behaviour and Tests for Personality Types

Leadership Behaviour and Tests for Personality Types INTRODUCTION Business was created by people for themselves to sell goods and services to which they need but they cannot produce. From the smallest of business arrangements to largest of them, they are meant to meet the goals and objective of human beings. Organizational behavior examines people’s values, beliefs and values and how they influence the manner in which the business is carried out. Leadership and Organizational Behavior Organizational behavior is the study and the application of the particulars about how people behave when in groups a case scenario of working in an organizations. And how their different values, beliefs and behavior influence the organization’s performance and success. Elements of Organizational Behavior All organizations are driven by its mission, vision and goals for its establishment. Organizations are also led using culture which dictates how things are done in the office premises, how the employees relate with each other and code of dressing are part of the stipulations of the culture of the organization. The vision, mission and goal of the organization should be motivational for the employees to improve the company’s performance and success both in the long and short run. Models of Organizational Behavior. Generally, there are four common models that illustrate how organizations are led and run. They are autocratic model, custodial model, supportive model and finally the collegial model. (Cunningham, Eberle, 1990; Davis 1967) Autocratic model, this is the kind of a model that is similar with the dictator method of leadership where the leader is the communicator and the people just follow the leaders instructions without questioning the leader’s authority. The manager in this case rules over the employees and little autonomy or none is allowed for the employees. Performance of the company’s led using this model is generally low since the employees are handled like robots without much say to the running of the organization. The second model is the custodial model; this is whereby the chief manager promises the employees of taking care of their financial needs and the benefits that follow if the take the company to a greater level in terms of performance and Excellency. The employees are remunerated according to the success of the company. The third model is the supportive model. It entails the employees receiving support from the management of the company so as to drive the company to where the vision of the company wants them to be both in terms of goals achievement and customer satisfaction. The fourth and final theory is the collegial theory, which involves a partnership between the employees and the employer with the aim of boosting the company’s performance, through the employee’s innovativeness and creativity by allowing them to do what they perceive is right for the company in their own views. Collegial theory — this is a partnership of the employees to boost performance through autonomous thinking and doing what they perceive is good for the company they are working for. BIG FIVE PERSONALITY TEST. The big five personality test is a set of simple and clear questions whose objectives are to understand individuals personalities and how they act and react when subjected to different situations of decision making and question answering. There are basically five major types of personalities possessed by individuals. They include; neuroticism this re the kind of people that are mainly worried and frighten by unimportant things. The second type of personality is extraversion, this refers to people that are basically social animals. They enjoy outdoors and spending time with other individuals to feel happy and satisfied in life. The third type of personality is agreeableness, this are the individuals that agree to ideas, concepts and suggestions easily, they are usually very gullible and easy to take advantage of. The last type of personality is people that are open to experience. This is optimists that always look at the bright side of every situation. They view life at a good view fo r development and success. For an individual to realize their type of personality, they should run a test that consists of around 30 questions about the self. On things you like, dislike, fear, wish for an the like with the aim of understanding yourself more to identify which kind of personality you possess and how it can be of help to your life’s purpose and goals. The questions are rated to determine the degree and level on the answer. THE DEVELOPMENT OF THE MYERS-BRIGGS TEST The Myer Briggs theory was devised by the mother and her daughter. Their major goal was to establish the different individual value, attitudes and beliefs. This is the breakthrough to understanding an individual’s strengths and weaknesses of the self for better understanding of the self. Strengths and weaknesses identification is key to unlocking one’s potential in life as one is able to specialize in the line of strengths and take it slow on the weakness side. Overview of the Myers-Briggs Test From the findings of the Myer Briggs theory, it has been established that people basically have 16 types of personality according to (Myer and Briggs, 1997). The test implies that an individual should subject themselves to the test for them to understand their natural strengths and weaknesses so as to concentrate on the areas of endowments in career choice and compatibility with other people. There is no right or wrong personality type or one that that shows superiority or abnormalities. There just show the diversities in the makeup of different individuals. It is basically a test to help people understand themselves better. Thequestionnaire itself is made up of four different scales: There are individuals that fall in the category of extremes of extroverts and introverts. Extroverts are those people that are loud in nature and are social animals. Their happiness and satisfaction lies within the interactions with others. Introverts are the silent people that enjoy their own company compared to that of social interactions. These kind of people find satisfaction in indoors and privacy. We all have that loud side the silent side. But what counts is the preference we choose. There is another group of individuals that are classified by the way they make decisions. The first group is classified according to how they sense things in a situation. The sensors concentrate more to what they can learn from their own thoughts, ideas and senses. The class of people makes decisions based merely on intuitions. They pay more attention to already established concepts, patterns and impressions. They hardly come up with new innovations. They are short on creativity. They enjoy thinking of the future and imagining the possibilities of life. The next classification is for the thinkers and the people whose decisions are based on their feelings. Thinkers tend to pay more attention to existing facts. They are down to earth and in touch with the reality on the ground. They look for sense in situations while their fellow counterpart’s arts that dwell on feelings are into feelings of the heart and emotions. They are mostly more emotionally attached in their decisions than the thinkers.

Representation Of Women In Music Cultural Studies Essay

Representation Of Women In Music Cultural Studies Essay In 1969 when asked why there werent any other powerful women in the music industry, Janis Joplin said its not feminine, maybe, to really get into music, instead of float around on the top like most chick singers do. Maybe that is why today, in the 10s there is a lack of challenging female artists who truly break down boundaries. The contemporary music industry offers very few independent, strong female role models who do more than simply sell sex to make people buy records. This investigation will focus on the representation of women in music, specifically in punk and underground music, from their breakthrough in the 70s to their lack of representation today in the 10s. The primary case studies will be various female punk bands from the 70s to the 90s such as Xray Spex and Siouxsie and The Banshees, with Beth Ditto as my contemporary focus. I will analyse music videos and song lyrics, as well as their physical representations. I will examine theorists such as Germaine Greer, Naomi Wolf and Laura Mulvey to assess how their work can be applied. As second-wave feminism took hold in the 60s, music turned into a political manifesto for feminists, as female singer-songwriters began to campaign for womens rights. Their music often dismantled myths held about women, and enabled women to embody their own self-made identity as opposed to that which society and culture allocated for them. Janis Joplin was largely unconcerned with the feminist movement, but proceeded to represent a feminist symbol for women in a male dominated rock culture, influencing generations of female musicians to come. Women were of significant importance to the punk culture of the late 1970s; beginning in New York with performers like Patti Smith and Debbie Harry, punk rock spread around the world and women in punk music became more visible. As punk music gave them an outlet for their edgy, political, anti-establishment lyrics, and non-conformist, unconventional female personas, it became perfect for feminist musicians to have their voices heard. Women in punk music had to be strong to stand against their male contemporaries. By the late 70s, punks peak in London, female-dominated bands like Siouxsie and The Banshees, The Slits and X-Ray Spex were playing on the same bills as all-male bands like The Clash and the Sex Pistols. These bands gained public recognition not only because of their revolutionary music, but also by challenging expectations of femininity. Widely considered the most influential woman in punk rock ever to walk the Earth Siouxsie Sioux said in 1974 I dont carry anything for any females, and I hate being called the best female singer cause I think Im better than any male singer as well. These bands didnt want to be classed as a separate category from male musicians; they just want to be classed as musicians. Siouxsie Sioux said it was a powerful time for women. Girls were finally picking up instruments and not just being a puppet held up by a man with strings in the background. Laura Mulvey is a feminist media critic who is best known for her seminal essay entitled Visual Pleasure and narrative cinema (Sight Sound 1975). In it she sites the media as o tool for male oppression and that women are seen merely as objects for male gratification. The camera, she argues, sees from the Male gaze. Mulveys theory also states that the media satisfies and reinforces the masculine ego and represses the desire of women. The Siouxsie and The Banshees video Happy House, goes against Laura Mulveys theory that images of women are displayed as sexual objects. In the first shot of this video Siouxsie looks fiercely into the camera, her eye make up is dark and she has bright red lips; her signature look. She looks androgynous as she is wearing an oversized jester outfit with short spiky black hair. No skin is visible except for her face and hands. The camera follows Siouxsie around, showing she is controlling the video, contradicting this quote from Laura Mulvey: in their traditional exhibitionist role women are simultaneously looked at and displayed. As the camera follows her, it is not in a voyeuristic way, she is simply the main focus of the video, and the camera angle remains level with her face throughout the video, showing she is dominant and confident. Despite being the only female seen, she appears more confident than the male members of the band, overshadowing them by controlling the video. Siouxs ie is also shown playing instruments, displaying her as equal to the male musicians. This opposes Mulveys idea that men always dominate. Also, she continuously looks aggressively at the camera, conveying she feels superior to the audience. Nothing in this video suggests Siouxsie is being portrayed as a sex symbol, in fact quite the opposite. Many of these women did not seem to care about being sexually alluring, this contrasts with Germaine Greers theory of there being a dominant image of femininity which rules our culture and to which all women aspire. It also disagrees with Naomi Wolfs argument that women in Western Culture are damaged by the pressure to conform to an idealized concept of female beauty. On The Slits first album cover they are pictured topless, covered in mud, looking dishevelled, not appearing to have made any effort at all to look good. Despite being topless, this cover is not shot through the male gaze as the women appear dominant and in control as opposed to passive. The women of these bands took their entire personalities onstage, often involving wearing clothing that reflected their thoughts and attitudes. Siouxsie Sioux frequently performed wearing black leather and rubber bondage attire, as well as heavy eye make-up, making overt statements about her sexuality. When asked about her appearance, Siouxsie said image represents in a way, a kind of rejection of a stereotype, a blonde, dumb cuteness that was sought after by most singers, especially female, conveying that she dresses for her own pleasure and not others. Ari Up of The Slits, constructed an image that played on conventions of female sexuality by always sporting long dreadlocks, never using make-up and often wearing underwear over her clothes. In New York, Patti Smith and Debbie Harry of Blondie expressed two very different takes on punk femininity; Smith was a cross-dressing, androgynous woman, comfortable with blurring her gender, and Harry was a bleached-blonde former playboy bunny, still playing on the stereotypical conventions of female singers. Poly Styrene of X-Ray Spex was a geeky teenager, overweight, and with large metal braces, known for wearing bright abrasive clashing colours onstage. Xray Spex dealt with various issues on their album Germfree Adolescents such as the environment and living in a consumer society where you have to live up to the expectations driven by advertising and consumerism. Even lead singer Poly Styrenes name reflected the fake and plasticness of the society they were living in. The song Plastic Bag reinforces her view as she sings my mind is like a plastic bag that corresponds to all those ads it sucks up all the rubbish. Art-I-Ficial contains the lyric I know Im artificial but dont put the blame on me, I was reared with appliances in a consumer society. When I put on my make-up the pretty little mask not me thats the way a girl should be, this conveys Pollys feminist views and her opposition of societys expectations of women. This theme can also been seen in Xray Spexs most widely known song Oh Bondage Up Yours where Polly begins by saying softly in a childlike voice Some people think little girls should be seen and not heard, but I think before exploding with a screech of Oh bondage, up yours, turning the girly voice into something more distasteful. This song is about the aversion at being constantly scrutinized by mainstream society. After a lack of female punk bands in the 80s, Riot grrrl exploded in the early 90s. It originated from the punk movement, initiated by nonconformist female bands who aimed to stomp out sexism and inequality in response and developed into an underground feminist movement in the early 1990s. It is often associated with third-wave feminism and it is sometimes seen as its starting point as a response to the backlash against initiatives and movements created by second-wave feminism. The subculture gave women a place to exist out of the system. Riot grrrl was about 90s women making a stand, screeching against authority and exploring what they wanted a woman to represent. Todays music charts seem only to reflect generated pop-rock, especially where females are concerned. The only mainstream female band with political views and strong female role models, who want more than to just be sex symbols currently are Gossip. Competing with artists marketed through the male gaze, its no wonder Gossips Beth Ditto is deemed controversial in todays music scene. Whether its because shes openly gay, a non-shaving punk, or morbidly obese, mainstream society sees her as an outsider. 30 years ago, it wouldve been typical in the underground music scene to see individuals like this. Beth Ditto is said to be a fan of Riot Grrrl and states Xray Spex as her biggest influence. Gossips lyrics are often about society and feminist issues, disguised with a mainstream catchy electro-beat. Even Gossips most widely recognised song, Standing in the Way of Control is extremely political as it is attacking George W. Bush in response to same-sex marriage being prohibited in some states of the USA, the resistance can be seen in the lyric were standing in the way of control, we will live our lives. Her unwillingness to conform to societys expectations is clearly visible on the NME issue on which she appears unshaven and naked on the front cover. The image shows Beth with her hand on her bottom which has a kiss mark on it and another hand covering her breast. She is looking at the camera, not in the conventional, seductive way female singers are usually photographed, but instead almost snarling as if she doesnt care what anyone thinks of her. The headline reads Kiss my ass, once again reinforcing her reluctance to conform. This image shocked the teenage audience of the magazine and sparked controversy as it is an image that mainstream society is rarely subjected to. It was also nominated to be crowned the best magazine cover of all time. This image doesnt represent the usual ideology of women and this is why Germaine Greer has praised Ditto on appearing like this on the cover of a mainstream magazine, and also NME for allowing her to do so. Greer speaks highly of Beth stating: h er intention is to force acceptance of her body type, 5ft tall and 15 stone, and by this strategy to challenge the conventional imagery of women. Laura Mulveys theory of feminism can be seen here; Beth Ditto is the dominant female who refuses to be passive to the male viewer. Gossips video Listen Up, follows two transvestites, one male and one female and depicts what it means to be masculine and feminine. This is an alternative theme for a music video and so once again Ditto challenges mainstream society. However, in this video, Ditto herself is not shown in her usual rebellious way, but instead appears to be typical of a music video, showing that everyone needs to conform to sell records. My research has established that despite years of feminism and social movement, women are still objectified as sex symbols in the music industry. For my linked production I will be producing a music video in the style of 1970s female punk bands to the song Oh Bondage, Up Yours by X-ray Spex. The target audience for the video will be predominately female teenagers who feel their views and values arent represented in mainstream music. The video will not sexualise women and it will reject the male gaze. Word Count 2002

Free Essays - The Character Traits of Macbeth :: Macbeth essays

The Character Traits of Macbeth William Shakespeare's play Macbeth shows us that cheating will not get you were you want to go. Macbeth was written in the 16th century England during the Elizabethan period, because of this the story has a complex plot and many themes that the people in the Elizabethan period would enjoy. The character Macbeth has many traits that Shakespeare used to develop Macbeth throughout the play and even how the character Macbeth advances the theme of the play. Macbeth is put together with many character traits. He is a very complex character. In the beginning Macbeth was brave and loyal. He won the battle of Norway and became the Thane of Cawdor. For brave Macbeth disdainding fortune with his brandished steel which smoked with bloody execution( ACT1 SC2 LNS18-20). Macbeth is also a gullible man, when he runs into the witches he believes them when they say, all hail, Macbeth, that shalt be king hereafter(act1 sn2 line 50) . He is so gullible to what these witches said that he killed his best friend Banquo and nearly kills Banquo's son. Macbeth also was convinced by his wife to kill Duncan. Macbeth conscious becomes guilty after he kills Duncan when he said, will all great neptunes ocean wash this blood clean from my hand?(act2 sn2 lines 79-80). He is thinking that nothing can take back the murders he had committed. Throughout the play Shakespeare developed Macbeth into a cold and depressed man. In the beginning Shakespeare developed Macbeth into a brave and loyal man. After the witches tell him of the prophecies Macbeth was convinced by his wife to kill Duncan. After this Macbeth starts to lose it by going crazy by seeing 3 apparitions then a row of kings(p125 sn1 lines 77-140). Shakespeare has turned the character of Macbeth totally around. Toward the end of the play when Macbeth starts to get things together he learns that he is going to be invaded by Malcolm, Donnalban, and Macduff. His wife also commits suicide. After hearing this he starts to treat his servants cold heartedly and then said "She should have died hereafter. There would have been a time for such a word.

Essay --

The main questions addressed in this research were based on the Medicago Truncatula- Sinorhizobium symbiosis that form indeterminate (non-reproducing bacteria) nodules. a) to see whether M. truncatula displays partner choice in picking the most efficient rhizobia between nitrogen fixing and non fixing bacteria in both pre- infection and post- infection scenarios. b) the authors also wanted to see if legumes can alter their allocation of carbon photosyntates to each nodule depending on how efficient the rhizobia is in each nodule. Authors of this article did this research because this symbiotic relationship is widely studied, but all the research done so far have been on determinate (bacteria is able to reproduce) nodules1 rather than indeterminate nodules. In previous research it was found that determinate nodules show both partner choice and allocation differentiation between efficient and non- efficient rhizobia. Answer2: Authors hypothesized that in Medicago Truncatula- Sinorhizobium that form indeterminate nodules will show partner choice in both pre infection and post infection scenarios and select for the most efficient rhizobia partner. They also hypothesized that the legume will show differential allocation of carbon photosyntates in each nodule depending on the number of nitrogen fixing and non fixing rhizobia in each nodule. Answer3: Figure # What method(s) gave this data? What do these data show? Figure1a The authors performed a split- root experiment to obtain data based on three different parameters and then used MANOVA analyses to compare the three parameters used in the experiment. They used Post hoc on all the measurements to use it to graph the differences. ANOVA to compare the mean of the two strains used... ...thors hypothesis. However, they were not able to show difference in the resource allocation to each nodule depending on the efficiency of bacteria in each nodule. Therefore they concluded that sanctioning is not present is not present in all legume unlike the partner choice. Answer5: The authors think that the discrepancy in the results of the previous researches and theirs regarding allocations by the legume to nitrogen fixing and non- fixing bacteria is that the authors used M. truncatula- sinorhizobium indeterminate nodules whereas other researchers used either soybean or yellow bush lupin determinate nodules. Since this is the first time such model is presented I think that there should be more researches focusing only the sanctions by legumes to the bacteria to better understand the symbiosis between M. truncatula - Sinorhizobium and sanctions in general.

Nevada on the Move of Importing Prescription Drugs

Assembly Majority Leader Barbara Buckley heads on the plan to import prescription medicines from Canada. Backed by other officials, cause-oriented groups, unions, doctor’s associations, and senior citizens, she together with other lawmakers, are now pushing to finalize the regulations to enable Nevadans to purchase drugs from Canadian drugstores which are lower-priced and more economical. The legislation is eyeing to implement the law by April 20 of this year. In line with this, Attorney General George Chanos has taken a stand to further modify the current rulings with regards the issue at hand. He said that possible federal Food and Drug Administration directives may be violated, resulting to legal consequences. Buckley, also the chief sponsor of the program, is headstrong to obtain the approval. She vows to work in achieving authorization as she claims to consider of her constituents who purposely go to Canada just to buy their daily medicinal needs. The final elements of the legislation are now being scrutinized by the board to meet the set deadline. These sections being worked on are the accreditation procedures of the Canadian pharmacies allowed to market medicines within the state. It is also required that these pharmacies have toll-free phone lines,   e-mail access, and the ability to get in touch with their customer’s doctor in cases the latter can’t present a valid prescription. The board is also looking at the guidelines as to when, where, and why the pharmacy can decline a purchase. The law also states that generic Canadian drugs can not be sold except when sold also in the same generic form in their country. The rules ensuring the safety of the drugs are being prioritized as well. The Canadian drugs cannot enter the state unless approved by the US Food and Drug Administration and Health Canada. It is assumed the people of Nevada will not only be benefited from the cheaper drugs that will soon be available to them. The regulation also aims to control unauthorized websites that are selling drugs to the US; drugs that are not tested safe and effective by the proper US health departments. The law also seeks to castigate agencies, companies, and individuals who are pursuing illegal prescription drugs importations within the constituency. It is not a secret that a lot of US citizens are actually flying to Canada or are getting their medicine from Canadian sources. Buckley aims to regulate these transactions, make it legal if it is, while still protecting the interests and rights of the people, particularly the Nevadans. Activists against the law on the other hand, would like to postpone the ratification until after every single detail is straightened out. They are pushing for lawmakers to launch a special session with regards this particular law. Those who on the pro-implementation side believe changes can be done in the regular legislative session next year. Currently, the vote stands 4 to 3 favoring the execution of the new law. http://www.lasvegassun.com/sunbin/stories/nevada/2006/mar/01/030110077.html http://hosted.ap.org/dynamic/stories/N/NV_CANADIAN_DRUGS_NVOL-?SITE=NVCAP&SECTION=STATE&TEMPLATE=DEFAULT&CTIME=2006-04-20-20-06-12                        

Quality Management Essay

Question You are a project management consultant assigned to a small manufacturing firm that has been experiencing a myriad of problems. After conducting interviews and fact-finding with key managers, you have observed the following: †¢Company revenues and profits have fallen dramatically over the previous 12 months, along with a drop in market share †¢Customer complaints have reached an all time high †¢Employee morale is at an all time low †¢The company has no formal quality program in place †¢No employee training program exists †¢High employee turnover continues unabated †¢Non-conformance costs are skyrocketing After analyzing your data, you are now prepared to present your findings to the company CEO. Discuss ten quality management improvement initiatives you would recommend, including quality tools to improve company poor performance. Note: To receive maximum credit, your response must be comprehensive. Company revenues and profits have fallen dramatically over the previous 12 months, along with a drop in market share Solution: First of all, it`s necessary to identify customers. Once it`s done, customer feedback needs to be gathered. Furthermore, customers` requirements must be collected, analyzed, and understood. The company must acknowledge their apparent customers such as the intermediate customers in upper management that make decisions on â€Å"X†`s future direction, the internal customers who are functional managers and employees interacting along the assembly, i.e. The next person in the process, and the external customers who buy its product. It must also recognize each of its invisible customers such as the governmental and environmental agencies that have fined the company for non-compliance so frequently in the past year. Ignoring them will continue to negatively impact revenue. Internally, â€Å"X† must interview all stakeholders as part of all project, program and portfolio planning to ensure undertakings are crafted to meet their expectations and the objectives of the company. External customer requirements may be gathered and transformed into specific, actionable process improvements using quality function deployment, a well- structured product development process which dictates what the market requires into a program to create, manufacture, and deliver it. However, teams should collaborate to arrive at a common understanding of the customer needs and determine the appropriate technical requirement of each stage. As soon as customer expectations are met, customer satisfaction will improve, resulting in a take-back of market share and an increase in revenue. Customer complaints have reached an all time high Solution: At first â€Å"X† company has to conduct a SWOT analysis, which provides data for an organization to create strategic plans, appropriating resources and developing tools or actions to bring about continued success to analyze the organization. Once the SWOT analysis has been completed, the organization is able to create the mission and vision statements. In addition to what was said before, customer satisfaction should be one of if not the main objectives. To understand the level of customers’ satisfaction, and desires â€Å"X† should implement surveys called â€Å"customer satisfaction survey.† These surveys will be sent to new and old customers during certain times a year. E-mail surveys also have to be provided for all customers. The surveys will be voluntary and, however many passionate customers gladly initiate the completion to offer their opinion. â€Å"X† also shall offer customer feedback options through different sources such as email, phone, mail, store, and social networks such as Facebook. With the different means of contact the organization will be able to bring in many opinions, complaints, and suggestions from their most prized company position, their customers. These different tools and methods of contact have to be established to constantly measure the company’s success, by measuring their customers’ satisfaction. When their customers are not satisfied the company is not succeeding. So with the use of these tools, they have access to areas that need to be addressed for the benefit of the customer. With the tools â€Å"X† could also further their quality planning for the company and future products. Alternatively, the organization might introduce ISO 9000. By doing so â€Å"X† may gauge fulfillment of its customer’s quality requirements and applicable regulatory requirements while aiming to enhance customer satisfaction and achieve continual improvement of its performance. Employee morale is at an all time low Solution: To start with, â€Å"X† company has to provide its workers a productive environment, in order to help them give their best. â€Å"X†`s management must act as true leaders who aim to help people and machines do their best. According to W.E. Deming, rather than criticize performance, supervisors should act as mentors to their workers and create an environment of trust and encouragement so workers experience a sense of pride in their work and the satisfaction of a job well done. Furthermore, workers who fear their bosses seek to meet the minimal expected standards rather than strive to give their best. Quality is neglected and respect for management is diminished. Conversely, people are at their best and are less likely to leave their jobs when they feel secure enough to ask questions and share ideas. The company has no formal quality program in place Solution: First of all â€Å"X† company shall start with measuring errors and defects. Then, when customer requirements are fully identified and processes are adjusted to meet them, processes must be monitored and measured to ensure the fewest errors and highest level of productivity. By utilizing statistical process control, â€Å"X† can apply statistical methods like control charts (Pareto diagrams, cause and effect diagrams) and designed experiments to monitor and control processes to operate predictably to produce the highest grade product with the least possible waste. Variations in a process that may affect the quality of the end product can be corrected, reducing the likelihood that problems will be passed on to customers. Second of all â€Å"X† needs to apply â€Å"adopt a zero tolerance policy for errors†. All products manufactured by this company must be durable and good quality. Moreover, a zero defect tolerance should be implemented to reduce and minimize the number of defects and errors in all processes. Therefore, the six sigma quality methodology, which aims to reduce process output variation so that on a long term basis it will result in no more than 3.4 defect parts or defects per mln opportunities, may be instituted to objectively measure and guide efforts toward zero defects. This must be combined with a policy â€Å"to do the right thing right the first time† for each process at every level/stage. If everything possible is done to eliminate the likelihood of errors and defects occurring, the need for inspection can be virtually eliminated, customer satisfaction will be greater, and profitability will be maximized. Anyhow, â€Å"X† company has to make a commitment to total quality. Another words, with the financial benefit of cost of quality to â€Å"X†Ã¢â‚¬â„¢s bottom line understood, the company as a whole must declare total quality to be its first and most important priority. All its employees must not only be made aware of this new commitment to excellence and customer satisfaction, each must understand that he/she is responsible for achieving excellence by maintaining it within his/her area. Create a formal draft of the company’s quality policy, establishing quality as the driving standard for all its activities. No employee training program exists Solution: It`s very important to create an institutionalized training program. â€Å"X† company must create a formal training program conducted by qualified teachers in order for its workers to improve their skills for their current jobs as well as be amply prepared for the inevitable changes required of their positions in the future. Training sessions should be offered during work hours as well as outside of them for those who wish to attend night and weekend courses. A generous tuition reimbursement plan should be offered for all relevant training pursued externally by employees. Although, to broad the education of its workforce, â€Å"X† will allow its employees to contribute to the company in a more intelligent way, adding to its productivity and market adaptability. High employee turnover continues unabated Solution: Compensation is one of the most powerful motivator. Although not always possible, good performance should be rewarded. Making employees feel like the company success is their own. Though to celebrate each success, milestone, keep the updated on all company activities and let be the key participants in growth strategy meetings, give bonuses. Non-conformance costs are skyrocketing Solution: The organization has to understand what poor quality is costing. â€Å"X† must assess and understand the true financial impact of its continued non-compliance and low customer satisfaction versus the costs associated with process and product reform. Using a cost of quality approach, the costs incurred in maintaining acceptable quality levels is added to the cost of failure to maintain that level and meet customer requirements. Given the costs associated with reworks, delays, customer complaints, returns, and non-conformance fines, analysis clearly indicates that â€Å"X†Ã¢â‚¬â„¢s internal and external costs resulting from failure to meet requirements and expectations far outweigh investing in the prevention of non-conformance to requirements and appraising its products for conformance. The cost savings from increased process efficiency and productivity alone will offset the cost of the necessary quality monitoring and control measures.